We bring diverse, practical experience supporting children, adults, and families through life’s complex challenges.An Intentional Team Committed to Your Growth.

At Thryve, we are incredibly selective about who joins our team because we believe you deserve the highest standard of care. Every counsellor at our practice is professionally trained, holds up-to-date First Aid and CPR certifications, and engages in regular professional supervision to ensure we are constantly growing alongside you.

Professional Registrations & Education:

Our team members hold advanced qualifications, including Advanced Diplomas, Bachelor’s degrees, and Master’s degrees in Counselling and Psychotherapy, and maintain active registrations with Australia’s leading industry bodies:

• Australian Counselling Association (ACA)

• Psychotherapy and Counselling Federation of Australia (PACFA)

• Christian Counsellors Association of Australia (CCAA)

Areas of Experience:

We bring diverse, practical experience supporting children, adults, and families through life’s complex challenges.

Our Therapeutic Approaches:

We tailor our support to what you need most, drawing from a variety of evidence-based frameworks, including:

• ACT (Acceptance and Commitment Therapy)

• CBT (Cognitive Behavioural Therapy)

• DBT (Dialectical Behaviour Therapy)

• Solution-Focused Therapy

• Trauma-Informed Care

No, a GP referral is not required to book an appointment with us.

You have the complete flexibility to self-refer and book directly. We also warmly welcome referrals made on your behalf by a family member, carer, or NDIS Support Coordinator (with your consent).

Ready to take the next step? Please visit our Contact Page to get started or to ask our team any questions.

Yes. Both our Counselling and Employee Assistance Program (EAP) services are fully available online or phone, depending on your preference.

Many of our clients prefer telehealth because it is private, convenient, and highly accessible—especially if you work from home, live in a remote area, or manage a busy schedule.

If you would like to book an online session, simply select this option when submitting your enquiry through our Contact Form.

Payment Methods:

We accept a variety of convenient payment methods, including cash, debit/credit cards, and electronic funds transfers (EFT). Invoices are issued promptly upon the completion of your session.

For EAP Clients:

If your sessions are covered under your organization’s Employee Assistance Program (EAP), you do not need to provide any payment or billing details during the booking process—everything is handled seamlessly behind the scenes.

Questions?

If you have any questions regarding billing, invoices, or payment arrangements, please reach out to us directly through our Contact Page or call us on 0401 273 958.

No, our services are not eligible for Medicare rebates—but here is why that can be an advantage.

Under current Australian regulations, Medicare rebates through a Mental Health Care Plan (MHCP) only apply to sessions with registered psychologists, social workers, or occupational therapists, rather than counsellors.

Because we operate outside the Medicare system, you get several distinct benefits:

• No Referral Needed: You can skip the long wait times and costs of visiting a GP for a referral plan.

• Complete Privacy: Your session notes and mental health history stay completely confidential within our practice and are not recorded on your public Medicare or My Health Record file.

• No Session Limits: Medicare caps your subsidized sessions per year. With us, you can access support for as long as you need, whenever you need it.

We are fully committed to providing highly accessible, premium care. If you have any questions about our fee structure or payment options, please reach out to us on 0401 273 958 or via our Contact Page.

Yes, depending on your provider and level of cover.

If you have Private Health Insurance with Extras cover, you may be eligible for a rebate on our counselling services. Because policies vary greatly, we highly recommend contacting your health fund directly to confirm exactly what is included in your current plan.

Our Registered Health Funds: Our team includes coverage for major private health funds, including:

• Medibank Private

• Bupa

• AHM

• HCF

• ARHG Networks (Including Police Health, Emergency Services Health, Phoenix Health, St Luke’s Health, GMHBA, Teachers Health, Westfund, and UniHealth)

How to Book: To ensure you can claim your rebate, we will match you with a counsellor who is registered with your specific provider. Please let us know which health fund you use when submitting your Contact Form or booking your session, and we will handle the rest.

sYes, we warmly welcome both Self-Managed and Plan-Managed NDIS participants.

We offer specialised Counselling and Equine Assisted Therapy designed to help you build practical skills and achieve your personal independence goals.

How Our Programs Work:

• Goal-Focused & Efficient: We focus on delivering brief therapeutic interventions. Our programs typically run for 6 to 8 sessions, focusing on achieving specific, measurable goals tailored to your unique journey.

• Eligibility Criteria: To utilise your NDIS funding with us, your current plan must include the support category “Capacity Building: Improved Daily Living Skills”.

How to Get Started: If you, your carer, or your Support Coordinator would like to initiate a referral, please fill out our Contact Form and note your NDIS management type so we can assist you smoothly.

Yes, we offer flexible scheduling to fit into your busy life.

We understand that balancing work, family, and commitments can make daytime appointments difficult. To help, we offer:

• After-Hours Support: Evening sessions are available on Tuesdays and Thursdays.

• Weekend Availability: We offer Saturday morning sessions on a fortnightly basis.

If you have specific scheduling constraints or want to check our current openings, please mention your preferred times when submitting your Contact Form, and we will do our best to accommodate you.